From October 23 to 27, 2017, ONEA received the auditors of the French Association of Standardization (AFNOR) to review its quality management system as part of a follow-up audit. On the occasion of this audit, ONEA wished to move from the 2008 version of the standard to the 2015 version and was therefore audited on the basis of the ISO 9001 version 2015 standard.
The summary made by the auditors pointed out the following:
- 17 strong points
- 16 areas of improvement
- 12 sensitive points
- 3 minor non-compliances.
The auditors encouraged ONEA to ensure a continuous improvement by maintaining strengths and working on areas of improvement. Following this audit, AFNOR renewed the ISO 9001 version 2015 certificate of ONEA. Our ambition, as stated in the 2016-2020 strategic plan, is to be a high-performance, innovative company dedicated to clients. All ONEA employees are proud of this quality label and remain mobilized and firmly committed to offering quality services to their customers.