In order to enhance its reputation by demonstrating its commitment to quality, responsibility, and member satisfaction, AAEA has embarked on a quality initiative with the aim of obtaining ISO 9001:2015 certification. In this regard, a diagnostic audit of the association's management system commenced on October 25th. The objective is to verify that the implemented management system aligns with the requirements of ISO 9001:2015 standards and to address any discrepancies before the certification audit. This is done with the purpose of ensuring the best chance of success during the certification audit.
According to the Executive Director, Mr. Sylvain Usher, "Certification holds paramount importance, especially given the association's exponential growth. Having the best possible procedures aligned with international standards not only instills confidence in foreign partners and members but also elevates the association's profile on the global stage. It is worth noting that ISO 9001 certification outlines criteria applicable to a quality management system. It is the only ISO 9000 family standard that can be used for certification. This standard is founded on various quality management principles, including a strong customer focus, leadership commitment, a process-oriented approach, and continuous improvement."